Kristen Coates has worked as an editor for more than 12 years. Most recently, she launched and led the small-business vertical for CNN Underscored Money. Prior to that, she spent many years at lauded research and advisory firm Gartner, where she worked with thought leaders on a variety of topics to help individuals and businesses succeed. She started her career as a technical editor at a due diligence and compliance firm, where she worked on anti-money laundering and anti-bribery and compliance reports for a variety of clients while managing the editorial department. 

After completing her undergraduate work English Literature in upstate New York, Kristen relocated to the Washington, DC area to begin her career. She holds a Master’s in Publishing from The George Washington University. In her spare time, Kristen reads and reviews books for the weekly newsletter Shelf Awareness.